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+ 3000
Locations
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+ 90
Countries
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$ 1
funding = proudly bootstrapped
Let people find their people
Give customers ways to discover each other, share expertise and connect around common interests.
- Member directory: Help people find and connect with others in the community.
- Profiles and interests: Let customers share relevant information about themselves and what they do.
- Groups: Bring people together around interests, industries, locations or other shared attributes.
- Discussion boards: Give customers somewhere to ask questions, share ideas and continue conversations online.
- Perks and benefits: Offer discounts or other benefits to different customer groups.
Make it easy for people to find each other.
Give reasons to return
Keep your community active with events, updates, useful content and opportunities to take part.
- Events: Promote meetups, workshops, talks and other activities to your community.
- News and announcements: Share updates with the people who need to see them.
- Articles and resources: Publish community news, useful information and other content.
- Courses and learning: Give customers access to training, onboarding or self-paced learning.
- Forms and surveys: Collect feedback, registrations and other information from your community.
Put events, content and participation in the same place the community is.
Operators love us
“We started using Nexudus when we had a single coworking space and now run 12 spaces across the South using the same platform.”
– G2 review, March 2026
Keep conversations connected
Community shouldn’t live in a separate system from the people in it.
Conversations, customer information and follow-up stay connected so your team can see the relationship around each person, not just their latest interaction.
- Targeted communication: Send messages to relevant customer groups instead of everyone at once.
- Customer segmentation: Organise people by plan, location, interests, activity or other criteria.
- Surveys and feedback: Collect responses and keep them connected to the people who gave them.
- Customer records: Keep contact, company, plan and activity information together.
- Tasks and follow-up: Create reminders and actions around conversations and community activity.
One community, connected to the customer relationship behind it.
Spot who’s engaged — and who might leave
Use Nexudus’ AI-powered predictive models to understand customer engagement and spot people who may be more likely to cancel.
- Churn prediction: See which customers are more likely to cancel within the next 30 days.
- Engagement scoring: See customers grouped into high, medium, low or no engagement.
- Risk factors: Understand which customer and space attributes are influencing engagement and churn risk.
- Predictive modelling: Predictions use your historical Nexudus data and become more useful as that history grows.
See where relationships are strong — and where your team needs to step in.
Everything you need to manage a community
People and groups
- Member directory
- Customer profiles
- Interest-based groups
- Discussion boards
- Perks and benefits
Content and participation
- Community events
- Registrations and RSVPs
- News and announcements
- Articles and resources
- Courses and learning
Communication and feedback
- Targeted messages
- Customer segmentation
- Surveys and feedback
- Customer records
- Tasks and reminders
- Community activity connected to customer data
Engagement and retention
- Churn predictions
- Engagement scores
- Engagement tiers
- Customer and space attributes
- Predictive churn modelling
Community management FAQs
Community management software gives organisations tools to bring people together, share content, run events, communicate with different groups and understand participation in one place.
Yes. Nexudus includes directories, groups, discussion boards, events, content, surveys and communication tools for managing member communities online.
Yes. You can organise people around interests, locations, plans or other information relevant to your business.
Yes. You can create and promote events, manage registrations and keep event activity alongside the rest of your Nexudus operations.
Yes. Nexudus supports articles, announcements and courses so you can share information and learning content with your community.
Yes. The Churn and Engagement dashboard uses AI-powered predictive models to identify customers more likely to cancel within the next 30 days and scores customer engagement as high, medium, low or none.
Nexudus uses a range of customer and space attributes to calculate engagement. The models require historical data before they can produce full predictions and are updated monthly.
More than a community platform
Connected to your customers
Keep community tools alongside the customer records, plans and information your team already manages.
Built around participation
Bring groups, discussions, events, content and feedback together in one place.
AI that spots signs
Use churn and engagement data to understand which relationships are strong and which may need attention.
Tried. Tested. Trusted
Real stories from operators growing with Nexudus
+3000 spaces powered by Nexudus in +90 countries since 2012
Build a community around your customers
Give people somewhere to connect, participate and stay involved — while keeping community activity connected to the rest of your business.
- Bring people together
- Share events, content and updates
- Keep communication and customer data connected