Put membership renewals on repeat

An AI Membership Renewal Agent with context that feels personal, not robotic.

  • + 3000

    Locations

  • + 90

    Countries

  • $ 1

    funding = proudly boostrapped

Membership and contract renewals

Gets in early

A contract or membership renewal should never come out of the blue.

Nexudus tracks every contract’s end date and starts membership renewal conversations early, using an individual’s tenure, plan, and pricing to make the outreach specific to them, not a generic nudge.

Clever communication

Dials up urgency

By default, Nexudus starts proposing outreach 30 days before a contract expires. You can change that window.

As the expiry date gets closer, priority increases automatically, from low to critical, so the members most likely to lapse get seen first.

Nothing sends without fitting inside your review queue, until you’re confident enough to switch to auto-execute.

Perfect timing

Calls when it counts

Most contract renewal outreach works well by email.

For long-standing or high-value members, our membership renewal AI can place the call instead.

Calls only happen within members’ time zones.

The agent also respects holidays and closed days at different locations, so no one gets an automated call outside working hours.

Judgement calls

Hands over to humans

If a member asks something Nexudus can’t resolve, such as negotiating a new rate or requesting terms outside the standard renewal, our Membership Renewal Agent recognises the moment and hands off to your team.

A support ticket is created with the full conversation, so no one has to repeat themselves.

In use with customers

Already renewing for our operators

Coworking operators already use this agent to start renewal conversations before members are asked to decide at the last minute.

As more customers put this to work across contract types, we’ll share what we learn here.

Built for flexible workspace operators, the Nexudus Membership Renewal Agent works for any membership or contract-based business managing renewals against expiry dates.

More Nexudus Agents

Meet the rest of the team

Nexudus Agents work across the customer journey.
See what else they can take on.

Customer Service Agent

Catch issues before they become renewal problems

Invoice Reminder Agent

Automate another repetitive revenue workflow

Sales Agent

Connect acquisition and retention across the customer lifecycle
We love our customers

Tried. Tested. Trusted

Real stories from operators growing with Nexudus

Square Works
“A key part of why I took on this project was to work with Nexudus again and implement it into a new space. It’s a great platform that lets me manage our community effectively while giving me reporting and analytics tools that are powerful enough to make great decisions for our spaces. I would highly recommend Nexudus.”

Kevin Vowles, Head of Community
Level39
“With Nexudus, we were able to move quicker, experiment faster and streamline the majority of our operations into one tool. Nexudus offers many sections, features and expandability options tailored for coworking, real estate and office building management.”

Qaunain Meghjee, Head of Technology
Khospace
“Bookings, Invoicing, Billing, Accounting, Emailing, Physical Mail Delivery, Automation, you name it - Nexudus does it. It’s the perfect balance of being simple to use, and very customisable.”

Bo Pericic, CEO
Impact Hub Madrid
“For us, Nexudus is a fundamental tool. We could do without several others, but it would be difficult to do without this one. It's a versatile tool that allows us to adapt to changes in our day-to-day operations. For example, we have been able to easily incorporate new services. It has also facilitated the scalability of the business.”

Patricia Lourido, Data Manager
HRKNSScowork
“The Nexudus team has made our small team feel supported by a larger entity even though we are an independent operation. Nexudus is an invaluable partner in the growth of HRKNSScowork.”

Jamie Simchik, CEO
Inside the open plan office managed by Nexudus at Fusebox
Fusebox
“I just didn’t imagine that a platform like Nexudus that deals with such big clients would be able to spend so much time helping a small operator like us. The amount of support we’ve received really has been phenomenal.”

Chris Chowen, Emerging Technologies Coordinator
Cahoots
“We want our members to be able to experience that high-end premium effect and Nexudus really helps us achieve that with the white-labelled app and its integrations; whether its beacon check-ins, notifications or calendar reminders.”

Alison Todak, Managing Director

+3000 spaces powered by Nexudus in +90 countries since 2012

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