Supporting your success.

Our award-winning Nexudus support team is here to help. Select from a range of ways to contact us and get help.

  • + 3000

    Locations supported

  • > 95 %

    CSAT

  • 24 HR

    Support

Get to know
your support team

Meet the people behind Nexudus’ award-winning support. Our dedicated team is here to guide you through every step—answering your questions, resolving issues, and ensuring you make the most of your workspace management tools.

team member illustration, martina smith, technical support

Award winning support, as ranked by you

We consistently gather feedback from customers on the speed and quality of our support. Our current Customer Satisfaction (CSAT) score is over 95%, reflecting our commitment to delivering exceptional service.

Award winning support

What is the Nexudus Support Portal?

Dive into our Support Portal here, to explore our support tiers and better understand the support services we offer through our FAQs.

Nexudus Support Portal

Tried. Tested. Trusted

Real stories from operators growing with Nexudus

Square Works
“A key part of why I took on this project was to work with Nexudus again and implement it into a new space. It’s a great platform that lets me manage our community effectively while giving me reporting and analytics tools that are powerful enough to make great decisions for our spaces. I would highly recommend Nexudus.”

Kevin Vowles (Head of Community)
Level39
“With Nexudus, we were able to move quicker, experiment faster and streamline the majority of our operations into one tool. Nexudus offers many sections, features and expandability options tailored for coworking, real estate and office building management.”

Qaunain Meghjee (Head of Technology, Level39)
Khospace
“Bookings, Invoicing, Billing, Accounting, Emailing, Physical Mail Delivery, Automation, you name it - Nexudus does it. It’s the perfect balance of being simple to use, and very customisable.”

Bo Pericic (CEO, Khospace)
Impact Hub Madrid
“For us, Nexudus is a fundamental tool. We could do without several others, but it would be difficult to do without this one. It's a versatile tool that allows us to adapt to changes in our day-to-day operations. For example, we have been able to easily incorporate new services. It has also facilitated the scalability of the business.”

Patricia Lourido (Data Manager)
HRKNSScowork
“The Nexudus team has made our small team feel supported by a larger entity even though we are an independent operation. Nexudus is an invaluable partner in the growth of HRKNSScowork.”

Jamie Simchik (CEO, HRKNSScowork)
Fusebox
“I just didn’t imagine that a platform like Nexudus that deals with such big clients would be able to spend so much time helping a small operator like us. The amount of support we’ve received really has been phenomenal.”

Chris Chowen (The FuseBox)
Cahoots
“We want our members to be able to experience that high-end premium effect and Nexudus really helps us achieve that with the white-labelled app and its integrations; whether its beacon check-ins, notifications or calendar reminders.”

Alison Todak

Ready to streamline operations and scale your coworking space with ease?

  • Scalable all-in-one solution
  • +60s native integrations
  • World class support
Book a demo